Frequently Asked Questions
Everything you need to know about high-performance compression and gear.
How do I choose the correct size for compression gear?
To get the most benefit from 2XU compression, the fit should be firm but comfortable. Please refer to our detailed size chart which uses a combination of height, weight, and limb circumference to ensure you get the graduated pressure required for performance and recovery.
What is the difference between Performance and Recovery compression?
Performance compression is designed for active use, providing muscle support and reducing oscillation during exercise. Recovery compression features a more aggressive graduated profile to maximize blood flow and reduce swelling after high-intensity training or competition.
How should I wash and care for my 2XU garments?
To maintain the integrity of the Lycra and compression fibers, we recommend machine washing in cold water with like colors. Avoid using fabric softeners or bleach, and always hang to dry in the shade rather than using a tumble dryer.
What is your return policy for online orders?
We offer a 30-day return policy on all full-priced items. Products must be in their original, unworn condition with all tags and packaging intact. For hygiene reasons, undergarments and socks cannot be returned unless they are faulty.
How long does shipping take and can I track my order?
Standard shipping typically takes 3-5 business days, while express shipping takes 1-2 business days. Once your order is dispatched, you will receive a confirmation email containing a tracking link to monitor your delivery in real-time.
Do you offer a warranty on your products?
Yes, 2XU provides a 12-month warranty against manufacturing defects in materials and workmanship. This does not cover normal wear and tear, misuse, or damage caused by improper care.